Privacy Policy

Maghrabi Pharmacy operates this website and related customer channels from our branch in Nasr City, Cairo, Egypt. For privacy questions, use the contact details on our Contact page.

We may collect identity and contact details (name, phone number, email, delivery address), inquiry content (including product names and prescription-related information you choose to share), and limited technical data such as device/browser type and approximate usage logs when you browse the site.

We do not ask you to upload payment card data on this website; payment arrangements, if any, are confirmed through our staff using agreed channels.

We use personal data to respond to product inquiries, confirm availability and pricing, arrange delivery or collection, provide pharmacist guidance, improve our services, and meet legal and regulatory obligations applicable to pharmacies in Egypt.

Health-related information is handled with care and used only as needed to serve your request or comply with dispensing rules.

We process data based on your request for a service, our legitimate interests in operating a pharmacy catalog safely, and where required by Egyptian law or competent authorities.

We do not sell your personal data. We may share limited information with delivery partners or service providers strictly as needed to fulfill an order, or when required by law.

We keep personal data only as long as needed for the purposes above or as required by Egyptian record-keeping rules for pharmacies and businesses.

We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse. No method of transmission over the internet is fully risk-free.

Subject to Egyptian law, you may request access to, correction of, or deletion of personal data we hold about you, and you may object to certain processing where applicable.

To exercise these rights, contact us through the channels on the Contact page. We may need to verify your identity before responding.

Our services are intended for adults or guardians acting on behalf of patients. If you share a minor’s health information, you confirm you are authorized to do so.

Please share only the health details necessary for us to assist you.

We may update this Privacy Policy to reflect operational or legal changes. The “Last updated” date at the top of this page will change when we do.

If you have concerns about privacy, contact Maghrabi Pharmacy using the landline or WhatsApp numbers on our Contact page.